Information We Collect
If you open an account on our site, we need your contact information including your name, e-mail address and mailing address. We use your purchase history, contact information and other registration information to send you information and to otherwise enhance your shopping experience.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users' demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
We may send emails to our users announcing special promotions, changes in our services or other information we believe will be of interest to our users. If you prefer not to receive email, you can send us an email with the subject line "no emails" or reply to our email with the subject line "no emails".
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, & troubleshoot problems.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
A Special Note About Children
We do not knowingly solicit data from children, nor do we knowingly market to children. We require that children under the age of 18 use this service only in conjunction with their parents or guardians.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Clark Flower & Gift Shop strictly complies with all federal and state laws and reporting requirements regarding identity theft, including the federal Red Flags Rule, which implements Section 114 of the Fair and Accurate Credit Transactions Act of 2003. This policy outlines Clark Flower & Gift Shop’s Identity Theft Prevention Program (“Program”), which is mandated by the Red Flags Rule and governs how Clark Flower & Gift Shop will (1) identify, (2) detect and (3) respond to “red flags.” A “red flag” is defined as a pattern, practice, or specific activity that indicates possible identity theft.
The Program is approved by Melanie Smith & Linda
Seefeldt, partners, as of August 1, 2009, and the Program must be
reviewed and updated at least once a year in order to ensure that
the Program keeps current with identity theft risks. In doing so,
Melanie & Linda will consider Clark Flower & Gift Shop’s experiences
with identity theft situations and similar experiences for other
entities in the floral industry, changes in identity theft methods,
changes in identity theft detection and prevention methods, and
changes in Clark Flower & Gift Shop’s arrangements with other
It is Clark Flower & Gift Shop’s policy that Melanie Smith is assigned the responsibility of overseeing, developing, implementing, and administering
the Program. Clark Flower & Gift Shop is committed
to ensuring that this individual, designated as Clark Flower & Gift
Shop’s privacy official, be provided with sufficient resources and
authority to fulfill these duties.
Clark Flower & Gift Shop requires that its business associates be contractually bound to protect sensitive client information to the same degree as set forth in this policy. Business associates of Clark Flower & Gift Shop who violate their agreement will be dealt with first by an attempt to address the problem, and if that fails by termination of the agreement and discontinuation of services by the business associate.
I. Identify red flags.
While providing floral services to clients, Clark
Flower & Gift Shop may encounter inconsistent or suspicious
documents, information, or activity that suggests the possibility of
identity theft. The following are identified as potential red flags:
II. Detect Red Flags. Employees of Clark Flower & Gift Shop will be alert for discrepancies in documents and customer information that suggest risk of identity theft or fraud. Employees will verify customer identity and address before services are provided and billed. Specifically, the procedures for detecting red flags are as follows:
somebody notifies Clark Flower & Gift Shop that an account has been
opened or used fraudulently, employees are required to report such
notifications to their immediate supervisor or the designated
privacy official. If reported to a supervisor, that supervisor
should relay the information to the privacy official.
III. Respond to Red Flags.
If any employee of Clark Flower & Gift Shop
detects fraudulent activity or if a customer claims to be a victim
of identity theft, Clark Flower & Gift Shop will respond to and
investigate the situation. If potentially fraudulent activity (a red
flag) is detected by an employee:
If a customer claims to be a victim of identity